Frequently Asked Questions
You can find most of our frequently asked questions here. If you have more questions, you can click here to contact us!
Our rings are approximately 3cm in diameter, or about 1.2in. The holes inside the rings are 18mm in diameter, about 3/4 of an inch. Our testing has shown that they fit most people comfortably.
Currently we offer green, yellow, orange, and black. More colors are soon to come (red, blue, and light blue)!
Our rings use 6 small-but-strong neodymium magnets embedded in a circle in sturdy ABS housing. The rings are on a bearing to provide for a smooth and comfortable feeling in the hand. The magnets connect the rings together and allow you to fidget, perform cool tricks, and even play games if you have more than one set!
An intriguing toy at first glance, the rings are great for fidgeting, playing games with friends, as an office/desk toy, or even for performing tricks! Check out this video of tricks you can perform with HookHoops, or our very own demo video.
We are based in Phoenix, Arizona, USA.
If you have any issues with your product upon arrival, you are covered under our 30-day money-back guarantee. Please contact us and select 'Refunds' under the subject line.
That's okay! We offer a 30-day money-back guarantee on all purchases. If you're within the 30 days, we'll gladly sort you out. Please contact us.
We offer a 30-day money back guarantee for returns and most refunds. If you're not satisfied, we want to take care of you! Please contact us.
For US Customers, we offer FREE 2-day shipping.
For customers in the UK and Australia, shipping times are approximately 1 to 3 weeks.
For customers in Canada, shipping times are approximately 2 weeks.
Other customers vary by location.
For more information, please check out our shipping policy or contact us!
If you have not received your order, please contact us with your order number and we will resolve the situation with you as soon as possible.